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Reputation & Reviews
Contains the app Reputation Management, which allows you to manage your reviews from a single dashboard, and a tool to generate more reviews all while having our agents respond to them.
Why Does It Matter?
91% of people read customer reviews to determine the quality of a local business. You must remind your customers to leave reviews, and you must respond to those reviews. Strive for a 4-5 star rating to establish trust and credibility.
Star power: A +1-star improvement in your rating could increase your chances of a sale by 37%.
57% of all consumers would use a business with a 3-star rating, but 94% of consumers would use a business with a 4-star rating.
Recency: 44% of consumers say a review has to be written within the last month to be relevant
REMEMBER, YOU CAN CANCEL AT ANY TIME
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